This Privacy Policy explains how Test Solution (“we”, “us”, or “our”) collects, uses, and protects your information when you use our website and test-paper generation platform (the “Service”). By using the Service, you agree to the practices described below.
1. Information We Collect
We collect the following categories of information:
- Account information — your name, email address, phone number, school or institution, and the password you set when you create an account.
- Usage data — the papers, question selections, and settings you generate, along with log data such as IP address, browser type, and pages visited.
- Communications — messages you send us through contact forms, email, or support channels.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service;
- Generate and store the test papers and materials you create;
- Respond to your enquiries and provide customer support;
- Send service updates, security notices, and (where you opt in) product news;
- Detect, prevent, and address fraud, abuse, and technical issues.
3. Sharing & Disclosure
We do not sell your personal information. We share it only with service providers who help us run the Service — such as hosting, analytics, and email delivery — and only to the extent necessary. We do not use third-party payment processors; subscription payments are made directly to us and recorded by our own team. We may also disclose information where required by law or to protect the rights, safety, and property of Test Solution and its users.
4. Data Retention
We retain your account information and generated content for as long as your account is active. If you close your account, we delete or anonymise your personal information within a reasonable period, except where we are required to retain it to meet legal, accounting, or reporting obligations.
5. Security
We use industry-standard safeguards — including encryption in transit, access controls, and regular backups — to protect your information. No method of transmission or storage is completely secure, but we work continuously to protect your data. Learn more on our Data Security page.
6. Your Rights
You may access, correct, export, or request deletion of your personal information at any time by contacting us. You may also unsubscribe from marketing emails using the link in any such message; we will still send essential service-related communications.
7. Cookies
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. For details, see our Cookie Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, for material changes, notify you through the Service or by email.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at privacy@uniquepreparations.com.